The London Governess is an Introduction/Employment Agency that offers work-finding and staffing services to you, our clients/employers (“you”), and child carers/candidates/workers (“you”) that may result in the worker being employed by the employer.

At The London Governess, we are committed to processing personal data, including sensitive personal data such as police records or health information, to provide these services in compliance with UK Data Protection laws. We understand your concerns about the use, sharing, and storage of your information, and we assure you that we handle it carefully and sensibly.

You may provide your personal details to The London Governess directly, such as on an application or registration form, CV, or during conversations with us. Alternatively, we may collect data from other sources, such as referees you have provided. Under UK law, The London Governess must have a legal basis for processing your personal data once collected. For the purpose of providing you with childcare recruitment services, we will only use your personal data in accordance with the terms of this Privacy Notice.

The London Governess has never and will never sell your data to any third party. We only share your data in accordance with this Privacy Notice and to provide our childcare recruitment services to you. For more information, please refer to The London Governess Data Protection Policy.

1. Collection and Use of Personal Data

A. Purpose of Processing and Legal Basis

The London Governess will collect and process your personal data, including sensitive personal data, for the purpose of providing childcare recruitment services. The legal bases we rely upon to offer these services are:

Consent: We seek your explicit consent when processing your data for specific purposes.

Contractual Obligation: Our terms and conditions require us to process your data to fulfil our contract with you. We cannot perform the contract without processing your data.

Compliance with Legislation: We adhere to The Employment Agencies Act and other relevant legislation.

Legal Obligation: In rare cases, we may be required to pass on details to regulatory authorities, such as DBS.

B. Recipients of Data

The London Governess will process and share your personal data and/or sensitive personal data with the following recipients:

Clients of The London Governess: Parents seeking child carers/candidates.

Child Carers/Candidates of The London Governess: If you are a client of The London Governess seeking a candidate, we will share your job details with our candidates to find the best match for you.

Job Boards: We use our website and some other job sites on the Internet to advertise jobs.

Regulatory Authorities: We may share data as required by law.

C. Contractual Requirement

Your personal data is necessary for us to fulfil our obligations under our Terms and Conditions. We cannot offer our recruitment services without collecting, processing, and sharing your data. You are obligated to provide this data under our contractual terms, and failure to do so means we cannot provide recruitment services, such as finding you a job or a nanny.

2. Overseas

The London Governess provides recruitment services to candidates/clients worldwide. During the course of your requirements, your details, including sensitive data, may be transferred globally. Cross-border data sharing is essential to provide consistent high-quality service worldwide and may be necessary for the performance contract between the agency and the client (e.g., for work abroad or child care services).

3. Data Retention

The London Governess will retain your personal data for as long as necessary:

For child carers/candidates, we retain records for at least one year or after we last provide work-finding services.

For clients, data is retained for 6 years from when we place a nanny and you no longer require our services.

We will contact you before the 6-year period ends to confirm if you want us to delete your data. You can request data deletion at any time.

4. Your Rights

You have the following data protection rights:

  • The right to be informed about your processed data.
  • The right of access to your data.
  • The right to rectify your data.
  • The right to erasure in certain circumstances.
  • The right to restrict processing.
  • The right to data portability.
  • The right to object to processing based on public interest.
  • The right not to be subjected to automated decision making and profiling.
  • The right to withdraw consent at any time.

Right to Withdraw Consent: You can withdraw consent at any time by contacting The London Governess via our contact us page.

Right to Erasure of Data: Contact us if you want your data deleted (subject to legal requirements).

5. Cookie Policy

The London Governess website uses cookies to store information on your computer. Cookies are small text files stored in browser directories. Some are essential for our website to work, while others help us improve user experience.

We use Google Analytics to track user interaction, which provides insights into how our website is used. GA records data like geographical location, device, browser, and operating system, but does not personally identify you. We also use Google AdWords Remarketing to tailor marketing to your needs.

Disabling cookies in your browser will prevent GA from tracking your visit to our website.